A Message From Owner John Anderson
In the roofing industry one of the worst kinds of crooks we have come across is what we call the Fly By Night Roofers. This term is given to the people or companies who go into an area because of natural disaster; typically a hailstorm in our industry, and stay for only a short while. That may be only a few months to a year before leaving for the next storm. Though some of these people may have good intentions, the problem we have run into is that they are not available if any problems arise in the future. We also see that many of these people give warranties that are far longer then what is typical for the industry. This tactic is usually used to hook the customer into signing with their company, even though they are aware that they will not be in the area to cover those warranties. Another unfortunate scam is these same temporary companies will ask an unknowing customer for full payment upfront, only to skip town before any work has actually been completed.
There are many things that you can do in order to protect yourself from these predators. If after a storm you have received a lot of flyers, letters and other information, many of these from potentially legitimate companies, but you want to do a little research before signing anything. First look in your local phone book to see if the companies currently advertise. (You may want to go back 2-3 years if possible.) This will tell if they have been in the area for a while; most fly-by-night-roofers don’t use this kind of advertising. Then check your local Better Business Bureau to see if there are any complaints against the company.
Ask the companies for local references; one of the best references may come from your insurance agent or adjuster, because they deal with a lot of different companies in these kinds of disasters. If the company you are interested in using does ask for this, you may want to do a little more research to ensure that fraud will not take place. Last but defiantly not least, ask your contractor for proof of general liability and WORKER’S COMPENSATION. You would hate to be in the middle of a lawsuit if an employee gets hurt and doesn’t have the proper coverage.
Though there are many things you should check into prior to hiring a contractor, once a reputable Golden roofing contractor from your area is found, the job should be basically worry free. Most jobs will be complete within a couple days and your surrounding property left in the same condition it was found.